‘Ello and welcome back to The Loop!
We’re in the final month of Q1 and before we march into the rest of the year we want to slow down for a moment and talk about something that makes everything else work better: appreciation.
In this month’s edition →
- Why appreciation is a make-or-break action for your organization
- How to celebrate Employee Appreciation Day (with a free e-book of ideas!)
- Spotlight on: Family Sharing Accounts
- And anything else you may have missed!
CONSISTENCY BUILDS CULTURE
The hidden cost of not saying thank you
Think of the excitement you feel when a customer leaves a glowing review. Or when a patient refers a friend because their experience moved them enough to share it. That acknowledgment energizes everyone on the team. It affirms that the work you are all doing matters.
That is appreciation. And it flows both ways.
What your organization feels when it is seen and recognized is exactly what your employees, patients, and members are waiting to feel from you. What you want from the people you serve, you have to give first. It is a butterfly effect that starts at the top and works its way through your team and into every relationship they hold.
Without this essential action, your organization suffers. Good people, the ones who care the most, quietly disengage and eventually walk out the door.
So how do you show it? It can be as simple as a manager stopping to personally acknowledge a team member's effort at the end of a long week. That one moment costs nothing, but to the person receiving it, it can change everything. And that feeling is carried straight into the next interaction they have with a patient, a customer, or a colleague.
That is where the butterfly effect begins.
Ideas You Can Implement Today
Team Spotlights, "The Best Of" and what's new in Marketplace
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Team Appreciation Spotlight: Want to drive emotional engagement while reinforcing your culture? A Team Member Shoutout survey is a simple, powerful way to celebrate your team while increasing member participation in the Hub. It generates authentic, testimonial-style content you can use in meetings, marketing, and social media, all while making your team feel recognized and appreciated. Learn how below:
- Go to Manage>Surveys>Add. Title it “Team Appreciation Spotlight”
- Ask: “Is there a team member who has made your experience great? Tell us who and why.”
- 💡Tip: Include a link to your website team page to help members remember names (bonus: increased website traffic!).
- Share responses during your team meeting and celebrate the recognition.
- Select and highlight one team member each month.
- Need step-by-step guidance? Check out this Support Article.
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“Best Of” Promotions: You’ve been nominated in a local “Best Of” community competition. What comes next? Let’s turn that excitement into action! A nomination is the perfect opportunity to activate your members, celebrate your team, and strengthen community pride. Using Promotion Manager in the Hub makes it simple to rally your audience, increase engagement, and drive votes in just minutes. How to Set Up:
- Go to Manage>Promotions>Add
- Include the direct voting link to make participation simple.
- Add a strong call-to-action: “Vote for us and help us win!”
- To boost participation, consider offering bonus points or a small reward for members who participate.
- Share updates during the voting period and celebrate the results with your community!
- Need step-by-step guidance? Check out this Support Article.
- New in Marketplace: As a reminder, our Culturello Marketplace is constantly being uploaded with fresh engagement-driving content for your members to enjoy. Be sure to use your Hub Success AI Agent to schedule surveys, contests, and social media to celebrate Employee Appreciation Day, St. Patrick’s Day, and more. Click here to see what’s new in Marketplace
Learn more about how Culturello users can easily set up this engagement opportunities →
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