🌟 Promotions Manager

Customer Success Advisor
Customer Success Advisor
  • Updated

Promotions Manager makes spreading the word about your special events and offers quick and easy!

 

 

🔗 Access the Promotions Manager

Navigate to the Promotions Manager by clicking Manage>Promotions.

See all current, scheduled, draft, and past promotions which are all editable via the three-dot menu on the right. Past Promotions can be duplicated for future use.

 

✨ Creating a New Promotion

  1. Click Create. 

  2. Choose Promotion Type:

    • Event: Members can share with friends via a Share link.

    • Offer: Includes a signup form that creates a new lead in your Hub.

create_a_promotion.jpg

 

Promotion Setup:

Title: Internal-only, descriptive (e.g., “Summer Promo July 2025”).

Where: Select a location or leave as None. Can be changed later.

When: Set start and end dates. For ongoing promotions, pick a far-off end date.

Advanced Settings: Uncheck Show Dates and Times to hide dates from members.

Who: Choose Public or restrict to Hub members or specific groups.

What: Select from library or upload your own image. Choose a catchy Headline as it will be displayed on marketing materials. Provide specifics of the promotion with a clear call to action.

Publish Date: Controls when the promotion appears in member accounts or on the microsite.

Click Publish. 🎉

 

📢 Promote Your Promotion

  • Social Media:

    • Use Social Media Manager: Click Set Up>Edit>Schedule Post.

    • Download generated images for other platforms.

  • Email & In-App Messages:

    • Go to Member Messages>Set Up in Communications.

    • Choose recipients, customize content, schedule delivery, and repeat options.

  • Print Materials:

    • Download print-ready flyers (8.5”x11”) and postcards (4”x6”).

📅 Calendar & Edits

  • Calendar View: See an overview of all published and scheduled promotions. Identify gaps and plan new promotions.

  • Edit a Promotion:

    • Click the promotion image or use the three-dot menu and select Edit.

    • Make changes, then click Save Changes.

    • If you previously scheduled social posts or member messages, update them to reflect the latest information.

 

edit_promotions.jpg

 

🚀 Why Run Promotions Regularly?

  • Keep members informed of special offers and events.

  • Drive engagement and maximize member participation.

  • Use automated tools to amplify reach across social media, emails, and Hub channels.