Surveys in your Hub aren’t just forms—they’re engagement tools designed to nudge valuable feedback, boost participation, and reward members for their input. The Surveys Manager empowers your team to easily build, schedule, and analyze responses, creating a loop of continuous improvement and deeper connection with your community.
🛠️ Accessing the Surveys Manager
Navigate to your Survey Manager by heading to:
Manage > Surveys
From here, you’ll land in the control center where all your survey activity lives, divided into five clear sections:
- Published – Active and visible to members right now.
- Scheduled – Upcoming surveys with future start dates.
- Draft – Unpublished works in progress.
- Past – Completed surveys, ready for review and analysis.
- All – A master view across every survey status.
✍️ Creating a New Survey
Click Add to begin building your survey. You’ll have two options:
- Use a Template from the built-in Marketplace
- Start From Scratch to create your own
The Marketplace features pre-designed, gamified templates built around key compliance goals, trivia, feedback collection, and more—tailored to your industry. They include:
- Multiple choice (with optional correct answers)
- Open-ended responses
- Scaled ratings
You can search templates by keyword, category, date, or style, and sort by Relevance or Most Recent to find the right fit.
🧠 Customizing Your Survey
Once you’ve selected or started a survey:
- Add a Title – Keep it short, clear, and engaging.
- Set Participation Rules – Choose who can respond.
- Create Your Questions – Add images, choices, and formats.
- Gamify It – Add correct answers for trivia-style surveys.
Reward Settings
Surveys can automatically award points upon submission. You control:
- The number of points
- Whether rewards are enabled at all
🛡️ Pro Tip: Members can only submit responses once per survey. Use rewards to encourage thoughtful participation.
🔐 Privacy & Transparency
You’re in control of visibility and anonymity:
- Anonymous Mode: Hide member names from results (even from your admins).
- Share Results: Let members see survey outcomes, without disclosing identities.
📅 Scheduling Your Survey
When you’re ready:
- Choose your start and end dates
- Click Schedule
Want to launch it now? Enter today's date and click Publish.
📊 Viewing Results
To review submissions click into any Published or Past survey.
Your results view is dynamic based on question types:
- Text responses
- Charts for scaled answers
- Stats on multiple-choice accuracy
These insights are more than data—they’re a direct line into member sentiment.
✅ Ending & Managing Surveys
Surveys auto-close based on your end date, but you can:
- End Now for instant closure
- Change the end date at any time
- Delete permanently (⚠️ this removes all data)
Need to repeat a successful survey? Click the three-dot menu next to a survey and select Duplicate. Update the copy and re-launch it like new.
📣 Automated Communication
Every survey gets an automated announcement:
- Email & In-app message to all members at 9 AM on launch day
- Social media post (if enabled in your settings)
To customize:
Go to Settings > Other Settings > Social Media. Toggle channels or click Edit Default Channels to manage posting.
🔄 Keep Your Calendar Fresh
Surveys aren’t just checkboxes—they’re culture-building touch points. Keep your Rewards Hub lively by scheduling regular surveys. They boost engagement, provide priceless feedback, and drive connection. When you collect insights and reward participation, you’re creating a cycle of trust, data, and growth.
💡 Why Surveys Matter in Culturello
Surveys are one of many ways we activate data, celebrate voices, and nudge better outcomes. Whether you’re aligning teams, improving patient compliance, or gathering customer insights, every response adds value to your mission.
Use your Hub not just to ask questions—but to spark connection.
Culturello helps you connect better—one survey at a time.