Mobile Scan Searching with Hub App

Customer Success Advisor
Customer Success Advisor
  • Updated

Once your office has activated its mobile scanners, you can pull up a member's profile by scanning the QR code in the app on their phone or Apple Watch.


Scanning with a Phone

To scan the code in their phone, have your member:

  1. Open their app
  2. Sign into their account
  3. Go to their profile
  4. Click on Membership Card

Membership Card Layout.jpg