How Members Receive Points

Customer Success Advisor
Customer Success Advisor
  • Updated


This update aims to make the member experience more personal and gets all team members involved in sharing the fun when points are awarded!

The member app now highlights the awards that are given to your members:

  • Points you awarded are featured front and center on the homepage
  • The person's name and photo that awarded points are displayed in an effort to continue to build a relationship with the members 
    • NOTE: We recommend all Admin and Staff update their profile to include a photo!
  • Positive behaviors are reinforced and clearly visible
  • Personalized notes are better emphasized
  • Automated "likes" from the team show support