Connecting or Replacing a Member's Rewards Card

Customer Success Advisor
Customer Success Advisor
  • Updated

Adding a new rewards card to a member's profile is fast and easy! 

 

Start by clicking the More Actions button. 

 

Screen_Shot_2021-12-02_at_4.41.10_PM.png

 

Then click Connect Card.

 

Screen_Shot_2021-12-02_at_4.41.25_PM.png

 

Put your cursor in the Rewards Number field, then either type the card's username into the two fields provided or swipe the card through a scanner connected to your computer. Once the card number is entered, click Connect Card. 

 

Screen_Shot_2021-12-02_at_4.41.41_PM.png

 

If you run into any problems when swiping the card, check out our article on troubleshooting card swiper issues or simply type the numbers in the fields provided instead.

 

 

Voila!

The new rewards number is now visible on their profile, and they can use it to log into their account. 

 

Screen_Shot_2021-12-02_at_4.42.40_PM.png