Transferring points between members is a simple process and can be done in either the staff or member portal. All you need is a member willing to share their points, and at least one other member willing to accept them.
Let's jump in!
Option 1: Transfer Points in your Staff Portal
Step 1: Subtract the Points from the Gifter
First, navigate to the profile of the person who will be gifting their points.
Remove points from their account by using the Misc reward item. The trick here is to enter a negative (-) number in the Points field. Entering a negative number will remove those points from the member's points total. Include a comment that explains what you're doing.
Step 2: Add the Points to the Recipient
Navigate to the profile of the person who will be receiving the points, and add the same number of points to the receiving member using the Misc. reward item. Again, you'll want to write a descriptive comment to clarify why these points were added.
Option 2: Gift Points in the Member Portal
Members can also transfer points without staff assistance in their member portals.
If a member's shopping cart total exceeds their points balance, when they try to checkout they will be able to select the option to Add an Additional Rewards Card.
On the next screen, they will be prompted to supply the rewards card information of another user who is gifting them points. Once that is provided, the requisite number of points will be transferred to fulfill the order.