How to Disconnect the Original Dolphin HubSync After Upgrading

Customer Support
Customer Support
  • Updated

Now that you’ve upgraded to the latest Dolphin/Hub integration, it’s important to disconnect the old sync service to ensure everything runs smoothly moving forward.

This prevents duplicate data and keeps your system clean and aligned. 🙌

🔧 What to Do:

Share the following uninstallation information with your IT or support team:

REM Run this in an ADMINISTRATOR Command prompt

REM C:\Windows\Microsoft.NET\Framework\v4.0.30319\installutil.exe -u .\Syntility\Syntility\bin\Release\Syntility.exe

C:\Windows\Microsoft.NET\Framework\v4.0.30319\installutil.exe -u "C:\Program Files (x86)\PracticeGenius\PatientRewardsHub HubSync Service\Syntility.exe"

 

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💡 Why This Matters

Disconnecting the outdated sync ensures:

  • Your upgraded integration performs at its best ✅

  • There’s no data overlap or confusion 🔁

  • Your workflows stay clean, compliant, and automated ⚙️

If you need help along the way, our support team is always here to assist. Please contact us at support@culturello.com