QR codes are an easy way to boost member participation in your rewards program! In this article, you'll find step by step instructions on how to create a QR code automation for specific compliance points.
Note- If a member is not logged in or not yet registered, they can enter their name and date of birth to claim their points. Afterwards, they will be directed to complete the registration process.
Create QR Codes for Compliance Points
In the Hub, go to Settings > Automations > Add, select Office Visit Points – QR Code, set your reward name, group, and point value, then download and print the QR code to display in your office. Members scan it to earn points instantly for that specific action, no manual entry needed.
How to set it up
- Go to Settings > Automations > Add.
- Select "Office Visit Points – QR Code" as the automation type.
- Name it clearly — something specific like "Great Treatment Compliance" so your team knows exactly what it rewards.
- Choose which groups this reward applies to.
- Set the reward amount. Remember: 1 point = $0.10 in the Hub.
- Set a QR Scan Limit high enough to cover one scan per member, per item, per appointment — this prevents accidental double-scans while still allowing full use.
- Activate the automation.
- Download the small QR code (1.5" square) from the Assets list.
- Apply it to your shell and print for display at the point of care.
- Repeat the process to create a unique QR code for each compliance item you want to highlight.
Once your QR codes are live, rewarding great behavior, like treatment compliance, becomes instant and hands-free. Members scan, points post automatically, and your team never has to stop and manually award anything. The result: real-time recognition that reinforces the exact behaviors you want to see more of, with zero extra work for your staff.