Your Content Preferences are the core brand inputs that guide how your Hub Success AI Agent selects, creates, and schedules content. These settings ensure that everything posted on your behalf aligns with your organization’s goals, values, and audience expectations.
Follow the steps below to customize your Content Preferences.
Step 1: Set Your Default Goals
Your Default Goals help the Hub Success AI Agent understand what matters most to your organization when planning and scheduling content.
Use the slider tools to assign weight and priority to at least one goal category. For best performance, avoid giving every goal equal weight—this helps the AI Agent make clearer decisions on your behalf.
If you need more context on a goal, simply hover over the information icons to learn more about what each category represents.
Special Restrictions or Guidelines
This section allows you to specify any constraints, restrictions, or special instructions for content the AI creates.
The AI Agent will follow these instructions when generating or selecting content.
Step 2: Content Alignment
This is where you tailor the cultural moments, holidays, and celebrations your organization wants to recognize. These selections influence what the Hub Success AI Agent includes in your content pipeline.
Always Scheduled Holidays
These holidays will always be scheduled—no matter what posting days you’ve selected.
For example, if New Year’s Day falls on a Sunday but your posting days are Tuesday and Thursday, the AI Agent will still schedule content for New Year’s Day.
These dates receive priority during content planning and creative strategy.
Approved Holidays
These are optional holidays that align with your brand and your audience.
The AI Agent may choose to post content about these holidays depending on:
- Your selected goals
- Audience demographics
- Posting frequency and timing
For best results, review this list carefully and select only the holidays that genuinely fit your organization’s values and communication style.
Step 3: Features
In this final step, you can configure the engagement features managed by the AI Agent: social media, contests, and surveys. Your selections help ensure that every interactive experience matches your brand standards.
Social Media
Set your posting preferences, guardrails, and expectations for social media activity. You can schedule up to 2 posts per day, every day of the week.
For best engagement, we suggest:
- Posting twice per week
- Posting between Monday–Thursday
Contests
Define your contest guidelines and preferences so the AI can schedule engaging content that reflect your brand. We recommend hosting at least one contest per month to keep engagement high.
Surveys
Set your preferences for member surveys to gather insights and feedback. Just like contests, we suggest running at least one survey per month for meaningful engagement and continuous improvement.