Create Your Brand Profile

Customer Support
Customer Support
  • Updated

Your Brand Profile helps your Hub Success ✨ AI Agent select Marketplace content that aligns perfectly with your organization’s tone, aesthetic, and audience. Setting it up ensures that every piece of content delivered feels authentic, intentional, and true to your brand.

You can create your Brand Profile in three easy steps:

Step 1: Primary Audience

Who is your content for?

Think about the individuals who regularly engage with your organization and platform content. Your selected audience groups help your Hub Success ✨ AI Agent schedule age-appropriate, relevant content for your members.

What to do:
✅ Choose 1–3 audience groups that best match your primary customers or users.

Step 2: Voice Tone & Brand Personality

How does your brand speak to your audience?

Consider the tone used in your organization’s emails, social posts, website copy, and marketing materials. Are you warm and friendly? Professional and direct? Playful and energetic?

Your chosen tone guides the Hub Success ✨ AI Agent in selecting content that truly sounds like your brand.

What to do:
✅ Select the option that best reflects your brand’s typical voice and personality.

Step 3: Visual Identity

How is your brand visually represented?

Think about your logo, colors, fonts, shapes, and overall aesthetic. These visual cues help the Hub Success ✨ AI Agent understand what type of content design will resonate with your members.

TIP: Hover over each visual identity to see a sample of the content style that is associated with each!

What to do:
✅ Choose the visual style that best matches the aesthetic vibe of your brand. Note: this is just a sample of the type of content that you can expect.

Completing your Brand Profile ensures your content feels consistent, engaging, and aligned with your organization’s identity.