Connect Your Instagram Account to the Hub

Customer Success Advisor
Customer Success Advisor
  • Updated

When your business' Instagram account is connected to the Hub, you're not just turning on a feature—you’re activating a powerful connection point between your brand and your community.

With Instagram connected:

  • Social Media Manager can post content on your behalf—saving time and keeping your presence consistent.

  • Members are automatically rewarded when they follow you—turning one simple action into a loyalty-building win.

We call that a smart nudge with lasting impact. 🧠💥

 

✅ Before You Begin

Let’s make sure everything’s ready to go. You’ll need:

  1. An Instagram Business Account → Learn how to set one up

  2. Admin access to your connected Facebook Page → Check your page role

  3. Instagram linked to your Facebook Page → Connect your accounts

Once those three boxes are checked, you’re ready to connect Instagram to the Hub.

 

🔧 Step-by-Step: Connecting Instagram

Head to Settings ⚙️> Integrations.

settings>integrations.jpg

 

  • Click Instagram. This will take you to the connection setup screen.
  • Click “Connect”

 

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  • Click “Continue as [Your Name]” This confirms the Facebook-Instagram connection and completes the sync.
  • You're Connected! 🎉 Once it’s successful, you’ll see a confirmation message—and your account is ready to go.

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💡 Pro Tips & Important Notes

  • If your reward is missing, just click the dropdown arrow to select the correct reward from your menu. Need help managing your rewards? Click here for instructions.

  • At this time, the integration supports single-image posts only. Instagram Stories, videos, and multi-image posts aren’t supported yet, but stay tuned—we’re always evolving.

  • Need to connect your Facebook Page too? Here's how to do that.


🌟 Why This Matters

Every action—like a member following you—is an opportunity to create engagement, spark loyalty, and build brand momentum. When you automate that connection and instantly reward it, you're nurturing long-term success through small, meaningful nudges.

Let’s connect better—on Instagram and beyond.

If you need help, please email us at support@culturello.com.