December 2020 Hub Action Plan: Holiday Magic ❄️

Customer Success Advisor
Customer Success Advisor
  • Updated


Celebrate the joy of the holidays with special ways to spread holiday cheer! This month's Hub Action Plans is filled with ideas to make the season rewarding and magical so your members are informed and engaged as they celebrate.

Quickly set up COMMUNICATION MANAGER to send emails and in-app messages, CONTESTS and SURVEYS to keep members engaged with your office, SOCIAL MEDIA MANAGER to automatically post throughout the month, REFERRAL MANAGER to encourage members to spread the word about you, and PROMOTION MANAGER to inform and drive new customers to your business. In less than 30 minutes your Hub can be updated for the entire month by following the action plan below.



Subject: Spread Some Holiday Magic ❄️

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Restrictions on travel, large group gatherings and activities mean the holidays will look different this year, but that doesn't mean it has lost its magic. Spreading cheer is the best way to find it ourselves, and with a little creativity you can even find it in 2020. Here are some fun ways to extend holiday magic to others:

Deliver Groceries or Holiday Meals to Seniors
Many seniors have chosen to stay home during the pandemic. You can make their holiday special by delivering groceries or a holiday meal to their porch. Include a cheery holiday card to make your delivery even more special.

Donate Toys, Food, Clothes, Coats and Blankets
Give to those less fortunate by making a donation to your local food bank, homeless shelter, Salvation Army, Goodwill, Red Cross, or Toys for Tots. New toys, non-perishable foods, and gently used clothing, coats and blankets help make the holidays brighter for others.

Send Care Packages to Troops Overseas
Assemble care packages filled with items like scarves, knit hats, neck gators, socks, and toiletries and send them to Operation Gratitude – a non-profit organization that sends care packages to U.S. troops deployed in harm's way.

Sponsor A Family
Make another family's holiday dreams come true by fulfilling their wishes of basic necessities, clothing, and small gifts through the Salvation Army's Adopt-A-Family program, or through churches or charitable organizations. 

Remember Furry Friends
Donate toys, blankets and food to your local animal shelter. Share your love of animals by giving furry friends a temporary home or help finding them a forever home.

Make Memories At Home
Zoom with family members as you trim your tree or bake Christmas cookies. Hold a watch party on Netflix as you watch your favorite Christmas movies.

Of course, you can also log into your Rewards Hub app and play contests and surveys, leave reviews, refer friends, and more to earn points for a gift card to give to someone special. However you choose to spend your holidays, we wish you joy, peace, and happiness.

Happy holidays! 🎁



The "Holiday_Magic.jpg" image for this message is attached to the end of this article.






















Title: Holidays Around the World

Start Date: 12/1    

End Date: 12/31

Winner Prize: 100 points

Participation Prize: 2 points



Open Response Surveys:

What is your favorite holiday memory?

What is your favorite holiday tradition?

What holidays do you celebrate in December?

Tell us about a magical holiday you experienced

List as many nicknames for Santa as you can

Multiple Choice Surveys:

What holiday is celebrated by your family?
New Years Eve
We blend a few holidays

What is your favorite cookie to bake during the holidays?
Chocolate Chip
Peanut Butter

Does your family open presents on Christmas Eve or Christmas Day?
• Christmas Eve
• Christmas Day

Would you rather find a candy cane or a chocolate Santa in your stocking?
• Candy cane
• Chocolate Santa

During the holidays, would you rather it be chilly and snowy or warm and sunny?
• Chilly and snowy
• Warm and sunny

What do you look forward to from our office during the holidays?
• The cookies/treats in the lobby
• The fun decorations and Elf on the Shelf adventures
• Fun online holiday contests like the ugly sweater contest or holiday trivia
• Seeing pictures from your office holiday parties






Reward Items for November Points
Write a story to Santa and share it with us 15
Attend our virtual holiday party
Make an ornament for our tree (be sure to put your name on it) 10
Wear a holiday-themed outfit to our office during your appointment 5
Take a picture of you wearing your ugly holiday sweater with one of our team members and post on social media 10
Bring in a canned/non-perishable food item for our food drive 2
Bring in a new, unwrapped toy for our toy drive 20
Bring in new socks for our socks drive 5
Bring in gently used winter coats, boots, hats, and/or gloves 10
Snap a pic when dropping off your donation, post and tag us on social media to help spread the word 20





Encourage members to refer their friends and family by scheduling a seasonal campaign. The Hub takes care of communicating your offer to members at the beginning of each campaign.

This campaign image can be found in your images library within Referral Manager.

––––––––––– 🛠  Click here for instructions to build this REFERRAL CAMPAIGN 🛠 –––––––––––




December's HOLIDAY CHEER event is an example of how you can use the new PROMOTION MANAGER to encourage members to share your information with big share buttons on the landing page and in-app message, and QR codes on print materials to easily navigate to your information. Click the link below for step-by-step instructions for building this promotion.

––––––––––– 🛠  Click here for instructions to build this PROMOTION 🛠 –––––––––––



So many new, cool features have been added to your Hub, we want to make sure you haven't missed a thing!


Each month we create tons of new content that you can add into your Hub to inform and engage with your members while encouraging them to promote your business.

Here are quick links to past issues of Monthly Hub Action Plans:

June 2020  |  July 2020  |  August 2020  |  September 2020  |  October 2020  |  November 2020

Watch for January's Hub Action Plan to hit your inbox in mid-December!