September 2020 Hub Action Plan: It's Fall Y'All!

Customer Success Advisor
Customer Success Advisor
  • Updated


Monthly Hub Action Plans give you step-by-step instructions for using the tools in your Hub to inform and engage with your members. Quickly set up COMMUNICATION MANAGER to send emails and in-app messages, CONTESTS and SURVEYS to keep members engaged with your office, SOCIAL MEDIA MANAGER to automatically post throughout the month, and REFERRAL MANAGER to encourage members to spread the word about you. In less than 30 minutes your Hub can be updated for September by following the action plan below.

Video_Girl.png   For a visual walkthrough of the plan, click here to watch a Customer Success Advisor set up a Hub using September's Action Plan.

Need additional assistance? Our Customer Success Advisors are standing by to help or provide a thorough Hub Audit to ensure you're getting the most out of all of its tools. 



Subject: Happy Fall Y'All! πŸ‚

Body Text:

Goodbye Summer.
Hello Fall.
Crisp air, cool breeze, and fall leaves are all signs that autumn has arrived. Celebrate the new season by adding points to your Hub rewards account each time you visit us, plus more ways to earn throughout the fall. 

Check out our latest fall trivia contest in the Hub, along with fun surveys and brand new ways to earn points. Did you know that it's National Grandparents Day on September 13th? Share a photo of you and your grandparents on social media and tag us. 

Then share the fun with all your friends by passing along our newest referral offer. Earn major points when your friend becomes our newest member, while getting them a great deal using your friends and family offer in the mobile app. Click the REFER icon  on the main screen of the app to get started.


The "Hello_Fall.jpg" image for this message is attached to the end of this article.  

–––––––––––––– Click here to learn more about COMMUNICATIONS MANAGER ––––––––––––––




Title: It's Fall (Trivia) Y'All

Start Date: 9/1    

End Date: 9/30

Winner Prize: 100 points

Participation Prize: 2 points

––––––––––––––––– Click here to learn more about CONTESTS –––––––––––––––––



Warm sweater or warm blanket?
β€’ Warm sweater
β€’ Warm blanket

Pumpkin patch or corn maze?
β€’ Pumpkin patch
β€’ Corn maze

Splashing in puddles or crunching leaves?
β€’ Splashing in puddles
β€’ Crunching leaves

Raincoat or umbrella?
β€’ Rain coat
β€’ Umbrella

Watching professional football on TV or playing football with friends and family?
β€’ Watching professional football on TV
β€’ Playing football with friends and family

Crisp apple or apple cider?
β€’ Crisp apple
β€’ Apple cider

Carving pumpkins or making pies?
β€’ Carving pumpkins
β€’ Making pies

––––––––––––––––– Click here to learn more about SURVEYS –––––––––––––––––




–––––––––––––– Click here to learn more about SOCIAL MEDIA MANAGER ––––––––––––––



Reward Items for September Points
Post a photo wearing your favorite football spirit wear on social media and tag us 5
Share your favorite braces-friendly recipe containing apples 5
Write and submit a story about your favorite thing about fall 10
Post a photo of you and your grandparents and tag us to celebrate National Grandparents Day on September 13th 15

–––––––––––––– Click here to learn more about your REWARDS MENU ––––––––––––––





Encourage members to refer their friends and family by scheduling a seasonal campaign. The Hub takes care of communicating your offer to members at the beginning of each campaign.

The "Fall_RAF_prizes.png" image for this campaign is attached to the end of this article.

–––––––––––––– Click here for instructions to build this REFERRAL CAMPAIGN ––––––––––––––

–––––––––––––– Click here to learn more about REFERRAL MANAGER –––––––––––––





08_MissedIt_Header_WeeklyHubPlan_3.jpgEach action plan is packed with useful information you can use in your Hub today. If you missed it, click the links below for helpful information.

Monthly Hub Action PlansMay 2020  |  June 2020  |  July 2020  |  August 2020  

Weekly Hub Action Plans  |  Week 1  |  Week 2  |  Week 3  |  Week 4  |  Week 5  |  Week 6