August 2020 Hub Action Plan: Back to School ✏️

Customer Success Advisor
Customer Success Advisor
  • Updated


Monthly Hub Action Plans give you step-by-step instructions for using the tools in your Hub to inform and engage with your members. Quickly set up COMMUNICATION MANAGER to send emails and in-app messages, CONTESTS and SURVEYS to keep members engaged with your office, SOCIAL MEDIA MANAGER to automatically post throughout the month, and REFERRAL MANAGER to encourage members to spread the word about you. In less than 30 minutes your Hub can be updated for August by following the action plan below.

For a visual walkthrough of the plan, click here to watch a Customer Success Advisor set up a Hub using August's Action Plan.

Need additional assistance? Our Customer Success Advisors are standing by to help or provide a thorough Hub Audit to ensure you're getting the most out of all of its tools. 



Subject: Get Ready for School! ✏️

Body Text:


Can you believe it's almost time to think about going back to school?

Get prepared by redeeming your Smile Rewards points for gift cards you can use while school shopping. Or donate those points to our SCHOOL SUPPLIES DONATION DRIVE. You can also contribute by referring your friends to us. If your friends contact us by Labor Day we'll make a contribution to the school supplies drive, and you'll both receive Smile Rewards points. Click on "Refer A Friend" in your rewards account to get started.

While you're in the Hub, play our latest contest and take a survey to earn more Hub points, then check out the rewards menu for new ways to earn points both in and outside the office. Enjoy!


The "Back_To_School.png" image for this message is attached to the end of this article.  

–––––––––––––– Click here to learn more about COMMUNICATIONS MANAGER ––––––––––––––




Title: Animalia

Start Date: 8/1    

End Date: 8/31

Winner Prize: 100 points

Participation Prize: 2 points

NEW! Your Hub now sends notifications to your members automatically when a new contest is launched! Schedule multiple contests throughout the month for maximum engagement.

––––––––––––––––– Click here to learn more about CONTESTS –––––––––––––––––



Is your school starting on time this fall?
• Yes
• No

• Unsure

What is the name of your favorite book you read this summer?

What makes you most excited to go back to school?
• My friends
• Lunch
• I love to learn
• Seeing my teachers

What is your favorite school subject?
• Math
• English
• Science
• Social Studies
• Art, Choir or Band
• Phy Ed
• Other

What do you like most about school? 

Which do you prefer?
• Crayons
• Colored pencils

––––––––––––––––– Click here to learn more about SURVEYS –––––––––––––––––




–––––––––––––– Click here to learn more about SOCIAL MEDIA MANAGER ––––––––––––––



Reward Item Points
Bring in a school supply item for donation to a local school 10
Take a photo of your first day at school and share it on our Facebook page 5
Write a story about what you are most excited about when going back to school and share it with us 25
Completed your summer reading list 10
Take a photo while practicing social distancing at school and tag us 5

–––––––––––––– Click here to learn more about your REWARDS MENU ––––––––––––––





Make a difference as students head back to school by collecting and donating school supplies for students in need. Offer to make your own donation when members refer their friends to you.

The "Make_A_Difference" image for this campaign is attached to the end of this article.

–––––––––––––– Click here for instructions to build this REFERRAL CAMPAIGN ––––––––––––––

–––––––––––––– Click here to learn more about REFERRAL MANAGER –––––––––––––





08_MissedIt_Header_WeeklyHubPlan_3.jpgEach action plan is packed with useful information you can use in your Hub today. If you missed it, click the links below for helpful information.

Monthly Hub Action PlansMay 2020  |  June 2020  |  July 2020 

Weekly Hub Action Plans  |  Week 1  |  Week 2  |  Week 3  |  Week 4  |  Week 5  |  Week 6