March 2022 Hub Action Plan: A Slam Dunk

Bring on the excitement of March Madness with a fun contest and survey question about the games, plus a sports-themed seasonal referral offer. Create renewed interest in your referral program by adding some extra points that can only be earned if they beat the buzzer.

All this and more is in this month's Hub Action Plan, and it can be in your Hub in mere minutes. Let's jump in and get in the zone!  🏀

REFERRALS

Seasonal referral campaigns are a great way to remind members that you offer rewards for referrals. We recommend creating a new seasonal campaign once every 2-3 months. Your standard campaign will automatically begin again once your standard campaign ends. 

💡 Tip: Check Referral Manager to make sure you have a standard or seasonal campaign running so you never miss a referral

If it's been a few months since you reminded your members that you offer a referral program, it's time to get back in the game! This month's campaign coincides with the March Madness tournament, but can easily edited to make it your own. Click here to copy and paste your way to an easy lay up.

AUTOMATIONS

Automations set up your Hub to instantly welcome members to your rewards program and award them points when they register their accounts. Additional points can be automatically awarded for reviews, mobile app logins, birthdays, and more. QR Code automations allow members to scan and earn points for office visits and fun scavenger hunts. Let your Hub do the heavy lifting by setting up all available automations.

Use the QR code automation to create a fun Lucky Leprechaun Hunt in your office or in the community. When members find the leprechauns they can scan the QR code on their phones and award themselves points. Add extra points for the pot of gold and members will be sure to feel like they're lucky to part of your rewards program. Click here to link to the leprechaun graphics and instructions for setting up the scavenger hunt in your Hub Use the in-app message below to help spread the word about your Lucky Leprechaun Hunt  ⬇️

COMMUNICATIONS

The Communications tool makes it easy to stay in touch with members in between visits with professional graphics and messages that can be sent as emails and in-app notifications. Messages can be sent instantly, or scheduled for future release with or without a recurring feature. Set up templates to make sending follow up messages or care instructions easy peasy.

CONTEST

Contests are a great way to add fun to your rewards program, automatically add a few rewards points to participants' profiles to maintain member engagement, and keep you top-of-mind. 

💡 Tip: Notifications are sent at the start of every new contest so stagger their start dates to avoid multiple notifications in a day

Schedule the All Star Matching contest for a fun way to celebrate March Madness by matching all star athletes with the sport they played.       Title: All Star Matching Contest Start Date: 3/1     End Date: 3/31 Winner Prize: 100 points Participation Prize: 2 points

SURVEYS

Surveys are an easy way to gather feedback from members while adding to the fun of your rewards program. Ask multiple choice or open ended questions, or have your members rank their opinions on a scale.

💡 Tip: Notifications are sent at the start of every new survey so stagger their start dates to avoid multiple notifications in a day

Multiple Choice Survey:     Which of these U.S. states is the only place Mardi Gras is a legal holiday? • Louisiana • Mississippi • Alabama • Florida • Texas answer: Louisiana       What is your favorite St. Patrick's Day tradition?  🍀 🌈 • Wearing green • Going to a St. Patrick's Day parade • Enjoying a green mint milkshake • Watching Irish dances • Eating corned beef and cabbage     Text Answer Surveys:       Which college basketball team is your favorite?       Dental Assistants Recognition Week is March 6-12. Who is your favorite Dental Assistant?   survey images are attached at the end of this article

SOCIAL MEDIA

Social Media Manager makes managing your Facebook, Instagram, Twitter and Pinterest accounts quick and easy. Approve articles from its Content Library, mix in some of your own content if you choose, review the Social Calendar, and you've got a month's worth of social media presence in minutes.

PROMOTIONS

Promotion Manager is the perfect tool to help spread the word about all of your special events and offers. You'll find professionally designed graphics, or upload your own. Once published, Promotion Manager really gets to work – creating a landing page, in-app message, social media posts, and print-ready flyers you can share with members and the public. And it can all be created in minutes!

REWARDS

Adding new rewards to your Reward Menu can generate more interest from members to earn points. Holding a special event soon? Award points to members who bring a friend with them. Or hold theme months and award points to members who participate. Add a "word of the month" to your social media or send the word in an in-app notification; then reward members who can recite the word of the month at their next visit.

Tutorial videos are available for every feature in the Hub Action Plan! Click here to link to tutorial videos – found in the Hub Action Plan for New Hubs.

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