As part of our mission to craft powerful culture experiences through connected memberships, we’re streamlining the way we bill—aligning all accounts under our new parent brand: Culturello.
This shift reflects our ongoing commitment to deliver seamless, intelligently connected experiences across Patient Rewards Hub, Hubbux, and Hubbux Teams—all now part of the Culturello family.
🔄 What’s Changing
New Billing Name
Charges for Patient Rewards Hub and Hubbux will now appear as Culturello on your invoices and statements.
New Statement Descriptor
Your bank statement will now show: PRCTCGENIUS-CULTURELLO.
If you use expense-tagging software or reconciliation tools, we recommend notifying your accounting team so they can update the vendor labeling.
🧰 New Features That Put You in Control:
Annual Billing Option
Prefer to pay once a year and simplify your budget cycle? You can now switch to annual billing.
Separate Payment Method for Redemptions
Gain more flexibility by choosing a different payment method specifically for redemption purchases.
💡 What’s Staying the Same:
Everything else.
Your account, pricing, services, and our world-class support remain unchanged. You’ll continue to get the same transformative value—from boosted compliance and gamified engagement to effortless workflow automations—now with even tighter alignment to your culture-building goals.
Why This Matters:
By unifying billing under the Culturello brand, we’re simplifying operations and laying the groundwork for smarter, more personalized member experiences—across every touchpoint. This helps us support your growth more effectively and continue to deliver the nudges, rewards, and automation you rely on.
Need help? Reach out to us at support@culturello.com — we’re here for you.