Managing your Orders / Prize Redemptions

Customer Support
Customer Support
  • Updated

Making sure your members receive their rewards isn’t just a task—it’s a trust-building moment that reinforces everything your brand stands for. To view and manage all reward orders placed through your Hub, head to Manage > Orders.

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Need a deeper dive? Click here for step-by-step instructions on how to filter, print, or export your order data.

Fulfilling In-House Prizes

To fulfill or void an order, click the member's name to be taken to their profile. Then click Fulfill Order or Void Order on the page that appears.

 

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Order history at your fingertips. Rewards on their way. You’ve got this. 👍