📝 Hub Reports

Your Hub’s reporting tools are more than just data—they're insight engines designed to help you connect behaviors to outcomes and unlock what’s working across your engagement ecosystem. Whether you're tracking team activity, member milestones, or referral performance, our Reports feature empowers you with the clarity to take action.

Accessing Your Reports

Navigate to the "Reports" tab at the top of your Hub. There, you’ll find a suite of powerful, purpose-built reports designed to help you uncover what’s driving engagement, rewards, and results. Just click on the report you’d like to view—no analytics degree required.

Breakdown of reports:

🕓 Points Timeline

See the rhythm of your program. Track the total points awarded over a selected time period and visualize when engagement is peaking—or needs a nudge.

👥 User Points

Get a snapshot of each member’s point balance. Perfect for understanding engagement at the individual level.

🏆 Staff Awarded Points

Recognize your internal champions. This report shows which team members are awarding points, helping you celebrate great culture-building.

📈 Referrals

Track which campaigns and advocates are driving new business. This is your pipeline for word-of-mouth growth and social proof in action.

🎁 Reward Item - Popularity

Learn what members love most. See which reward items are being chosen frequently and align future offers with real preferences.

💰 Reward Item - Points

Easily compare reward value and understand which items deliver the best perceived value for members.

🎉 Prizes - Popularity

Track the hits! Identify your most redeemed in-house prizes and see which ones keep members coming back for more.

🧾 Prizes - Points

Compare the points associated with each prize to evaluate and optimize your rewards strategy.

⏳ History Pending Points

Transparency matters. Review any point transactions that exceeded auto-approval limits, including whether they’ve been approved by an admin.

✅ History Points Awarded

A complete history of all awarded points—sortable by date—so you always have the full picture of your program’s activity.

Why It Matters

Behind every report is a story: of member progress, team recognition, goal alignment, or referral momentum. These reports are your tools to see beyond numbers and into the behaviors that move your business forward.

Need help making sense of your insights? Get in touch with us at customersuccess@culturello.com. We’ll show you how to turn data into delight, and reporting into results.