USER MANAGEMENT

Hub Members

• ★ Resetting a Member's Password
• Adding Emails to Sibling Accounts
• Searching for a Member
• Adding a New Member
• Connecting or Replacing a Member's Rewards Card
• Updating a Member's Information

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NEW LEADS

• Understanding the Refer-A-Friend Process
• Helping a Referral become a Lead
• Adding and Converting a New Lead

STAFF

• ★ Merging Staff and Staff-Patient Profiles
• ★ Awarding Points to Staff Members
• Creating a Staff Bio
• Resetting a Staff Member's Username and/or Password
• Adding, Editing, and Removing Staff Members
• Managing Email Notifications