Week 2 Hub Action Plan: Your Weekly Plan of Hub Activities During the COVID-19 Pandemic


Your new Hub Action Plan is here! Last week we provided a step-by-step action plan for using the Hub to communicate and engage with your patients during the pandemic, and your response was overwhelmingly positive.

Here is Week 2's plan, providing NEW in-app messages, contests, surveys, social media content, Hub points, and a referral campaign. Follow the easy-to-follow steps and you should have your Hub updated in no time – right from the comfort of your home or office.

This plan includes information to help you spread the word about virtual consultations. For more comprehensive information and a full library of images for your in-app messaging, social media posts, and referral campaigns, please visit the support article Spreading the Word About Your Virtual Consultations






Help Us Flatten the Curve So We can Continue to Work on Yours!


We hope you're doing well and helping flatten the curve by staying safe at home! We're looking forward to getting back to the office but in the meantime we're offering FREE VIRTUAL CONSULTATIONS so that your friends can start on their new smile now.

Help us spread the word by letting your friends know. Each friend that signs up will receive $250 OFF FULL TREATMENT when they get started – and you'll receive 250 POINTS in our rewards program. See you soon!


Click here to learn more about creating in-app messages


Click here to learn more about scheduling contests


What does the CDC recommend doing to avoid getting and spreading COVID-19?
Wash your hands often
Avoid touching your face
Stay home when you are sick
Cover your cough or sneeze with a tissue then throw it away
All of the above
What do you do if you have a broken bracket?
Cover it with wax if it causes discomfort
Call the office to schedule a repair when it’s safe to go back
All of the above
What is considered a true orthodontic emergency?
Trauma to mouth or teeth
Seve pain
Swelling or bleeding
All of the above
What is considered a true dental emergency?
Swelling or infection that makes it hard to breathe
Tooth that has been knocked out
Heavy bleeding that does not stop
Severe tooth pain
All of the above

Click here to learn more about creating and publishing surveys


Click here to learn more about managing social media posts



Reward Item Points
Sharing information about our virtual exam options 10
Having a virtual orthodontic appointment 5
Taking great care of your teeth during quarantine 2
Sharing a braces friendly recipe on social media and tagging us 5
Posting a great example of social distancing and tagging us 2
Keeping up with school work during quarantine 2
Referring a friend who becomes a patient through a virtual consultation 250

 Click here to learn more about editing your rewards menu


Click here for step-by-step instructions for creating this referral campaign

Click here for more content and graphics to promote virtual consultations

Click here to learn more about Referral Manager



On Demand Video 


 On Demand Video

Graphics for this week's Hub Action Plan: 

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