COVID-19 Outbreak: We’re Here to Help



Our world is changing quickly in response to the COVID-19 pandemic, and we recognize that it has affected you, your families, your business, and your members. 

We want to help by letting you know how the tools in your Hub and can provide solutions for communication and member engagement during this time away from the office.

Marketing_Bullhorn_1_5x.png COMMUNICATION MANAGER

Your Hub’s Communication Manager gives you a way to quickly send email messages and in-app notifications to your members and team. 

To send large group messages, visit Communication Manager and choose the groups that should receive your message. Check out this article for template ideas and graphics. 


Social_Media_Manager_Alert_Icon__3_.png SOCIAL MEDIA MANAGER

Social Media Manager in your Hub can help you post important messages simultaneously to Facebook, Twitter, Pinterest, and the Hub. We’ve added graphics within the Content Library to make it easier for you to communicate with patients about the COVID-19 pandemic. Go to Social Media Manager > Content Library to check them out.  Check back daily as more content will be added so your followers stay engaged even if they aren't in your office: virtual theme days, coloring pages, crafting ideas, recipes, and more!

Contest_Alert_Icon.png CONTESTS & SURVEYS

You can keep your members engaged and playing with your business by ensuring you have published contests and surveys in your Hub. We recommend offering multiple short surveys and up to four contests at a time, and changing them out frequently (at least once every two weeks)



Contests are ready in your Hub and may be scheduled by visiting the Contests page. You may have up to four contests running at a time, and can target each contest to a specific group or set of groups if you like. Here's an article explaining how to launch contests in case you need help. 



Surveys are easy to build by asking open-ended or multiple choice questions. You can have more than one survey published at the same time, and offer as many surveys as you’d like at one time. You may publish as many surveys as you like simultaneously.

We’ve added some new survey questions related to the COVID-19 outbreak here


You can add donation prizes to your prize list so that your members can support the organizations helping people stay safe and healthy during this pandemic. Learn more about how to do this by visiting our article on helping members donate points during the COVID-19 pandemic.



We are continuing to work on additional ways to support you during this time. As such, we’ve just launched webinars you can register for while working from home!  

We’ll continue to send updates through email, social media posts and system alerts in the Hub. Our PracticeGenius team is at full staff and ready to help wherever we can. Please reach out if needed, and stay safe.

❤️ 🧡 💛 💚 💙 💜




Was this article helpful?
2 out of 2 found this helpful
Have more questions? Submit a request
Powered by Zendesk