Use the timestamps below to jump to a specific section
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[00:29] Why the Hub Matters: Discover how the Hub fosters belonging, boosts treatment compliance, and supports member referrals.
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[01:34] Adding Members and Awarding Points: Learn how to import, register, or manually add members, and how to award points for actions that matter.
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[02:20] Engaging Members Between Visits: Use Marketplace tools like social posts, contests, surveys, and activity loops to keep members involved.
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[04:47] Viewing the Hub Through a Member's Eyes: See what members experience in the Hub app—from joining an activity loop to earning badges and streaks.
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[05:33] Leveraging Referrals, Reviews, and Promotions: Encourage members to share their experience, leave reviews, and help promote your practice.
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[06:52] Rewarding with Digital and In-Office Prizes: Let patients redeem points for gift cards or custom rewards—tracked and fulfilled right in your Hub.
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Action Steps 🎬
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- Add members to the Hub by syncing with your practice management system, scanning a QR code, or entering info manually
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Reward points for positive behaviors and track them through customizable reward menus
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Keep members engaged between visits using Marketplace content like contests, surveys, and activity loops
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Encourage referrals, reviews, and social follows to grow your practice with help from your current members
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Offer gift cards or in-office prizes that can be redeemed and tracked through the Hub’s digital rewards system
Learn More 🔎
Link to the Help Center article: Training
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