Use the timestamps below to jump to a specific section

• [00:14] Overview of available reports: Navigate to the Reports tab and learn what’s available for tracking points, prizes, referrals, and more.

• [00:37] Dive into reward and engagement metrics: Use popularity, pending, and awarded points reports to manage prizes and member motivation.

• [01:02] Analyze referral performance and staff contributions: Identify top influencers, monitor staff engagement, and adjust campaigns as needed. 

Action Steps 🎬    

• Go to the Reports tab at the top of your home screen

• Review Points Timeline to monitor awarded and redeemed points over time

• Use Reward Item Popularity & Prize Reports to track what members love most

• Check Pending Points History to approve or reject miscellaneous awards

• Run User Points Reports to identify members eligible for redemption and encourage engagement

• Review Staff Awarded Points to track team participation and consistency

• Open the Referrals Report to track shares, opens, and conversions by campaign

Learn More 🔎 

Link to the Help Center article: Reports