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[00:14] Overview of available reports: Navigate to the Reports tab and learn what’s available for tracking points, prizes, referrals, and more.
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[00:37] Dive into reward and engagement metrics: Use popularity, pending, and awarded points reports to manage prizes and member motivation.
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[01:02] Analyze referral performance and staff contributions: Identify top influencers, monitor staff engagement, and adjust campaigns as needed.
Action Steps 🎬
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Go to the Reports tab at the top of your home screen
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Review Points Timeline to monitor awarded and redeemed points over time
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Use Reward Item Popularity & Prize Reports to track what members love most
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Check Pending Points History to approve or reject miscellaneous awards
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Run User Points Reports to identify members eligible for redemption and encourage engagement
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Review Staff Awarded Points to track team participation and consistency
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Open the Referrals Report to track shares, opens, and conversions by campaign
Learn More 🔎
Link to the Help Center article: Reports
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