Tutorial: Social Media

Customer Support
Customer Support
  • Updated

 

Use the timestamps below to jump to a specific section

  • [00:07] Overview of Social Media Manager: Manage posts, measure performance, and comment directly from the Hub.

  • [01:37] Navigating the Social Media Manager: Explore the Scheduled, Draft, and Past tabs to manage post statuses.

  • [02:14] Creating new posts: Add new posts manually or use pre-designed templates from Marketplace (add captions, hashtags, mentions, and tailor posts per platform).

  • [02:44] Troubleshooting social media connections: Fix issues through the Integrations tab and reconnect accounts.

  • [03:04] Auto-generated posts from other tools: Learn how the Hub auto-creates posts from Reviews, Contests, Referrals, etc.

  • [03:19] Managing auto-post settings: Adjust timing and visibility of automated posts via program settings.

  • [03:40] Viewing and engaging with analytics: Monitor reach, engagement, and interact with comments directly.

  • [04:03] Final tips for consistent content planning: Use the calendar to stay ahead and boost engagement.

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Action Steps 🎬    

    • Browse the content library or start with a blank template
    • Schedule posts ahead of time to stay consistent

    • Monitor likes, comments, and shares for each post

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Learn More 🔎 

Link to the Help Center article: Social Media

 

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