Use the timestamps below to jump to a specific section

• [00:07] Overview: Why Reviews Matter: Leverage member feedback for visibility, trust, and growth.

• [00:21] How members leave reviews: Reviews submitted through the “Earn Points” section of the Hub.

• [00:32] Managing reviews in the Hub: Where to find new reviews and how to publish them.

• [00:40] Publishing and sharing options: Post directly to Facebook or schedule in Social Media Manager.

• [01:13] Featuring your top reviews: Highlight up to nine reviews to showcase on your microsite.

• [01:32] Reward settings and review nudges: Use automation to award points and prompt Google/Facebook reviews.

Action Steps 🎬    

• Monitor and manage reviews in the Manage > Reviews section

• Publish top reviews to your microsite and social media to boost visibility

• Feature up to 9 top reviews and update regularly to keep content fresh

• Set up review rewards and nudges in Automations to encourage participation

Learn More 🔎 

Link to the Help Center article: Reviews