Use the timestamps below to jump to a specific section
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[00:07] Overview: Why Reviews Matter: Leverage member feedback for visibility, trust, and growth.
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[00:21] How members leave reviews: Reviews submitted through the “Earn Points” section of the Hub.
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[00:32] Managing reviews in the Hub: Where to find new reviews and how to publish them.
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[00:40] Publishing and sharing options: Post directly to Facebook or schedule in Social Media Manager.
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[01:13] Featuring your top reviews: Highlight up to nine reviews to showcase on your microsite.
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[01:32] Reward settings and review nudges: Use automation to award points and prompt Google/Facebook reviews.
Action Steps 🎬
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Monitor and manage reviews in the Manage > Reviews section
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Publish top reviews to your microsite and social media to boost visibility
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Feature up to 9 top reviews and update regularly to keep content fresh
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Set up review rewards and nudges in Automations to encourage participation
Learn More 🔎
Link to the Help Center article: Reviews
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