Use the timestamps below to jump to a specific section
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- [00:07] Introduction to Communications Manager: Send emails and in-app messages to individual members, groups, or all members.
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[01:03] Creating and Scheduling Messages: Customize subject lines, format content, and schedule or repeat messages.
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[01:18] Message Options & Delivery Settings: Choose between email, in-app notifications, or both. Preview before sending.
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[01:43] Admin Tools & Inbox Views: Manage sent/scheduled messages, filter by group or tag, and edit/delete messages.
- [02:40] Appointment Reminders & Notifications: How to manage appointment messages based on integrations or manual setup.
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[03:24] Communication Settings & Templates: Automate messages for program activities and set up reusable message templates.
Action Steps 🎬
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Use the Send Message button on member profiles to engage 1:1
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Build and save message templates for birthdays, contests, and more
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Schedule and automate messages for consistent engagement and reminders
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Check your Scheduled and Inbox views to track delivery and edit upcoming messages
Learn More 🔎
Link to the Help Center article: Communications
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