Use the timestamps below to jump to a specific section
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[00:07] Why Surveys Matter: Engage, educate, and gather valuable feedback to grow your business.
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[00:24] Navigating the Survey Dashboard: Understand each section: Published, Scheduled, Draft, Past, and All.
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[00:50] Creating a New Survey: Choose from Marketplace templates or build your own from scratch.
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[01:22] Customizing Your Survey: Add titles, questions, images, and select participant groups.
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[01:35] Rewarding Participation + Settings: Enable point rewards, adjust visibility, and choose anonymity preferences.
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[02:14] Scheduling and Notifications: Control email, in-app, and social post settings tied to survey launches.
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[02:51] Managing Active Surveys: Use the 3-dot menu to track results, duplicate, delete, or end surveys.
Action Steps 🎬
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Go to Manage > Surveys to view, schedule, and create surveys
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Use Marketplace templates or start fresh with your own custom questions
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Set point rewards and scheduling options to drive participation
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Visit the calendar regularly to keep surveys flowing year-round
Learn More 🔎
Link to the Help Center article: Surveys
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