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• • [00:17] Navigating the Rewards Menu: Learn where to find the rewards menu and understand the two categories: manual and automatic rewards.

  • [00:36] Customizing Rewards: Add, edit, or deactivate reward items based on your marketing goals; control visibility by groups.

  • [01:10] Using Miscellaneous and Pending Points: Set point limits for staff, review pending points as an admin, and understand how auto rewards display.

Action Steps 🎬    

• •  Go to Manage > Rewards Menu to view and edit your current reward items and groups

  • Use groups and visibility settings to tailor rewards by audience (e.g. Kids Club, Teens, etc.)

  • Set a miscellaneous point limit for staff to streamline approvals and manage consistency

  • Visit the Pending Rewards tab to approve or void staff-awarded points that exceed the set limit

  • Review the automated rewards section to track all ways members are earning points

Learn More 🔎 

Link to the Help Center article: Rewards Menu