Understanding Login Sessions

Customer Success Advisor
Customer Success Advisor
  • Updated

Login Session Timeout

A user is automatically logged out of his or her Rewards Hub™ session after 2 hours of inactivity. This can be changed, though, by activating the "Remember Me" function on the login page!

Activating "Remember Me"

By ticking the "Remember Me" checkbox before logging in, your login session will remain active for one year unless you explicitly click 'Logout" or clear your browser cookies.

Staff and users can find the Remember Me checkbox in the following places on the login page.