Setting Up: Hubsync Installation Requirements

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In order to install and continuously sync your profiles, statuses and appointments from Dolphin to the Patient Rewards Hub, your computer must meet a few simple requirements: 

  • Microsoft Windows XP or higher
  • Logged in MS Windows user is an Admin in MS Windows
  • Accesses the Dolphin database normally
  • Is not the Dolphin Server machine
  • Not a terminal server

Also, keep in mind: 

  • Syncing occurs as often as per minute
  • Syncing only happens when the Windows user is logged in
  • It's not necessary to run the computer 24/7
  • HubSync will catch up if the machine was turned off overnight or weekend
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