Resetting a Member's Password


If a member ever forgets or misplaces their password, both Admins and Staff can reset it using these simple steps: 

Navigate to the Member's Profile

First, navigate to the member's profile, then click on the"Profile" tab, followed by the "Edit Profile" button.

On this page you can enter a new password in the "Password" field.
**Note** Your password must be at least 4 characters long, and should contain both letters and numbers. To make it easier for your member to remember, try using their first name and the last four digits of their phone number. For example, this member's password would be: jessica5555

Re-enter the new password in the "Confirm Password" field.

Click "Save."
You will see a green confirmation dialogue on the following screen. 

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