Reviews are a great way for your local community to discover the best businesses in their area. Now, with Rewards Hub Reviews, your members can leave you reviews to help their friends, family, and community discover that the best practice in the area is You!
To begin, access the Review Dashboard by placing your cursor over the "Manage" tab at the top of your screen, followed by clicking "Reviews" in the drop-down menu.
Before your members can access the review system, you must first set up the reward. Do this by clicking the "Select Reward Item" button.
Choose the category the reward item is in, and then the reward item itself from the dropdown menu. If the reward item you would like to attach does not already exist, you can create it from the "Manage / Reward Menu" page.
Finally, click the "Select" button to finish setup.
Now that the setup for your Reviews feature is complete, your members can write some reviews for your business! From here, your members can give your business a rating and tell the world what they think of your business.
Once members have left your business a review, their remarks will appear in the Reviews Dashboard.
This page will show you the average rating of all reviews, the date of the reviews entered, the member's rating of your business, their message explaining their rating, and the Published status of their review.
To view even more details about a review, click on its accompanying magnifying glass.
Viewing Published Reviews
After a review is published, it is posted on the public portion of your Hub, where it can be indexed by all major search engines. Any featured review will be given a special frame and placed at the top of the list.
Now, when people search for a new business in their area, your business can stand out by displaying the stellar reviews your members leave!