Managing your Orders / Prize Redemptions

Customer Success Advisor
Customer Success Advisor
  • Updated
Ensuring that your members receive their rewards may be one of the most crucial things you do as an admin. To see the orders that have been placed in your Hub, go to Manage > Orders
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View Order Receipts

On the Orders page, you can more quickly find the orders you're looking for by using the search parameters at the top. 
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You can also rearrange the table below by clicking any of the headers. This is a great way to quickly see all unfulfilled practice prizes, or sort orders from most recent to least recent. 
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To view the invoice of an order, click the "Practice" receipt to the right of any order's row. 
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Please click here for more information on printing and exporting receipts and other billing questions.

 

Fulfilling In-House Prizes

To fulfill or void an order, click the member's name to be taken to their profile. Then click Fulfill Order or Void Order on the page that appears. 
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