Resetting a Staff Member's Username and/or Password

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Resetting a staff member's username and/or password is a simple process.

Hover over the "Users" tab at the top of your home page and select “Staff” from the drop-down menu.

Click on the name of the staff member whose profile you would like to edit.

Click “Edit Profile.”


Update their username and/or their password, then click “Save” to finish. Please note that passwords must:

  • Be at least 6 characters in length
  • Have at least one alphabetical character and one numerical character
  • Not contain any spaces

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