Reinstalling the Patient Rewards Hub Facebook Apps

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This article explains how to reinstall the Patient Rewards Hub Facebook apps in case you've accidentally deleted the apps or there's an app update that requires reinstallation.

If you've never connected your Hub to Facebook, click here to learn how to install Facebook for the first time. You will not need to return to this article after completing those steps.

If you're updating a Facebook app you'll first need to uninstall the existing apps from your Facebook Page, so start by reading "Step 1: Uninstalling the Rewards Hub Apps."

If you've already uninstalled the apps or deleted them by accident, you can skip down to "Step 2: Reinstalling the Rewards Hub App."

 

Step 1: Uninstalling the Rewards Hub Apps

Uninstalling your Contest, Contact Us, and Reviews Hub Apps is incredibly easy! Just log into your practice's Facebook page, click on the "More" drop-down menu, select "Manage Apps"


Then, click the "x" to the right of each of the Hub Apps you'd like to delete, and click "Yes" on the pop-up that appears.


And you’re finished! The App page should now look like this:

 

Reinstalling the Rewards Hub Apps

Now that you've uninstalled the previous app, you can now install the new apps to your practice's Facebook page!

Sign into your Hub account as an admin, then hover over the “Manage” menu and click “Widgets”

From the Widgets page, start by clicking the "Edit Facebook Settings" link.

Click "Add to Page"


 

Click "Add Page Tab"

Select your practice's Facebook page from the drop-down menu, then click the blue "Add Page Tab" button at the bottom left of the pop-up.

Do this three times until all three Hub apps are added.

Once you've completed all these steps, you will see the new apps appear on your Facebook Page in the "Apps" section of your Page.

If you do not see them, you may need to rearrange the order of visibility of your apps and sections. Check out our article on How to Rearrange Your Facebook Page Apps and Sections if that is the case.
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