Contests are a fun way to engage with your members outside the office, increasing member satisfaction and keeping you top-of-mind in between visits. Your Hub is packed with contests that appeal to members of all ages, and cover a variety of topics, from guessing jars, to holidays and beyond.
Navigate to the Contests Manager by clicking Manage> Contests.
Click the "Add button" to start a new contest, then select Marketplace. In the future, you will be able to create your own Hub contest.
After clicking on a contest, you can click the "Playable Preview" to see how your members will play the contest, or you can view screenshots for a quick overview.
Select a reward for the winner by giving reward points or you can reward your own prize, such as a gift basket. Members can be awarded points for their participation, or you can choose not to award them. As a reminder, every point in the Hub is worth ten cents, and contests are enabled with default point values.
Select a date when you’d like your contest to begin and end. Note that you can have up to four contests running on any given date.
Select which groups of members can participate in your contest. Anyone not in this group will not see the contest in their Hub account.
Click "Publish" to start or schedule your contest.
From the Contest Manager, you can see past contest participation as well as pick a winner for a recently ended contest. Once a winner is selected, points will be automatically awarded to the member and a message sent out to all participants.
You can manage any contest by clicking on the three dots to the right of the contest card. This is where you can view, edit, or end any active contest.
By default, contest communication will go out to all registered members by email and in-app messaging at 9 a.m. on the morning the contest begins.
If set up in your social media setting, a contest announcement will be made on your social media accounts at 9 o’clock on the morning the contest begins.
To locate this setting, go to the gear icon and select social media, program activities.
From there, you may toggle off any you do not wish to auto-post.